Updated 6/22/2021


Compassion Health Care, Inc. wants you to know that we are here for you.

We had to change our role to help our community in the Coronavirus (COVID-19) crisis, but we are getting back to how we served patients in the past.

  • Masks are still required inside of our medical centers, even if you have been vaccinated.
  • Just like our pre-pandemic protocol, patients must call to make an appointment for their primary care visit.
  • Urgent Care is open without no appointment necessary.
  • You no longer have to call from the parking lot at either our JAHC or CFMC locations prior to coming in.
  • We still do not allow visitors at this time.
  • Our waiting room is open in Primary Care for our patients with safety precautions still in place.


There are simple things you can do to keep yourself and others healthy:

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing or sneezing, going to the bathroom, and before eating or preparing food.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • COVID-19 vaccines are safe and effective
    • Everyone 12 years of age and older is now eligible to get a COVID-19 vaccination.
    • Call our COVID-19 vaccine call center at 336-694-1181
      • Call Center Hours:
        • Monday & Thursday, 8:00 am to 8:00 pm and Friday, 8:00 am to Noon.
    • Vaccines will be scheduled for Wednesdays from 8:30 AM to 4:00 PM.

There is a LOT of misinformation out there about Coronavirus. For accurate information, please visit:


  • Caswell Family Medical Center – (336) 694-9331
  • Caswell County Health Department – (336) 694-4129
  • NC 211 – 24/7 access for organizations in our local community to assist with food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment as well as services specific to older adults and those with disabilities. Dial 2-1-1 or 888-892-1162.
  • Text COVIDNC to 898211 to receive general information and updates about COVID-19 in NC

Frequently Asked Questions

Updated Insurance Provider & Coverage Information

BCBSNC will be posting updates on COVID-19 HERE

Cigna customers will have access to coronavirus (COVID-19) testing, as prescribed by health practitioners, and the company will waive all co-pays or cost-shares to help fight the rapid spread of the virus in the U.S. and for its globally mobile customers.

Access the Cigna announcement HERE

Bright Health members whose care providers have ordered testing will have COVID-19 diagnostic tests covered as preventive care at no cost to the member. Learn more HERE

Any medically necessary treatment related to COVID-19 would be considered a covered benefit, consistent with benefit coverage provisions of your policy for treatment of an illness. General plan cost-sharing requirements will apply for medically necessary treatment related services. Learn more HERE

For the latest information on Social Security & Coronavirus, including frequently asked questions like “will SSA provide in-person services during the COVID-19 pandemic”, please visit HERE

The NC Department of Insurance (NCDOI) will be updating information about SHIIP HERE.

If you currently have insurance coverage through the marketplace, the rules in your health plan for treatment for the COVID-19 emergency remain the same as any other viral infection, according to HealthCare.Gov.

Visit healthcare.gov for more information on coverage and for questions regarding special enrollment periods.