Updated 10/21/2021


Compassion Health Care, Inc. wants you to know that we are here for you.

We had to change our role to help our community in the Coronavirus (COVID-19) crisis, but we are still serving our patients with excellent patient-centered healthcare, including primary care, urgent care, behavioral health, psychiatry, and specialty care.


  • Two (2) masks are required inside each of our medical centers, even if you have been vaccinated.
  • Patients must call to make an appointment for their primary care visit, just like we’ve always done.
  • Urgent Care is open without any appointment necessary.
  • You no longer have to call from the parking lot at either our JAHC or CFMC locations prior to coming in unless you are here for a COVID-19 test.
  • We still do not allow visitors at this time.
  • Our waiting room is open in Primary Care for our patients with safety precautions still in place.


COVID-19 Vaccine Booster Update


  • FDA granted an emergency use authorization (EUA) for the Pfizer booster to be given at least 6 months after the second Pfizer shot
  • 65 years of age or older
  • 18 through 64 of age at high risk of severe COVID-19
  • 18 through 64 years of age with frequent institutional or occupational exposure to SARS-CoV-2.


  • The Moderna booster is a reduced dose
  • FDA granted an emergency use authorization (EUA) for the Moderna booster to be given at least 6 months after second Moderna shot
  • 65 years of age or older
  • 18 through 64 of age at high risk of severe COVID-19
  • 18 through 64 years of age with frequent institutional or occupational exposure to SARS-CoV-2.

Johnson & Johnson

  • J & J reports that a booster shot given two months after the initial dose increased antibody levels by four to six times, compared to one dose alone.
  • FDA granted a EUA for the J&J booster to be given to all adults 18 and older who got the single shot. The booster would be given as soon as two months after the initial dose.

FDA granted an emergency use authorization for “the use of each of the available COVID-19 vaccines as a heterologous (or “mix and match”) booster dose in individuals who are eligible following completion of primary vaccination with a different available COVID-19 vaccine.”




There are simple things you can do to keep yourself and others healthy:

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing or sneezing, going to the bathroom, and before eating or preparing food.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • COVID-19 vaccines are safe and effective
    • Pfizer-BioNTech vaccine is now the first FDA approved COVID-19 vaccine (read more)
    • Everyone 12 years of age and older are now eligible to get a COVID-19 vaccination.
    • Call our COVID-19 vaccine call center at 336-694-1181
      • Call Center Hours:
        • Monday & Thursday, 8:00 am to 5:00 pm and Friday, 8:00 am to Noon.
    • Vaccines will be scheduled at Caswell Family Medical Center on Tuesdays from 8:30 AM to 4:00 PM.
    • Vaccines will be scheduled at James Austin Health Center on Wednesdays from 1:00 PM to 4:00 PM.

There is a LOT of misinformation out there about Coronavirus. For accurate information, please visit:


  • Caswell Family Medical Center – (336) 694-9331
  • Caswell County Health Department – (336) 694-4129
  • NC 211 – 24/7 access for organizations in our local community to assist with food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment as well as services specific to older adults and those with disabilities. Dial 2-1-1 or 888-892-1162.
  • Text COVIDNC to 898211 to receive general information and updates about COVID-19 in NC

Updated Insurance Provider & Coverage Information

BCBSNC will be posting updates on COVID-19 HERE

Cigna customers will have access to coronavirus (COVID-19) testing, as prescribed by health practitioners, and the company will waive all co-pays or cost-shares to help fight the rapid spread of the virus in the U.S. and for its globally mobile customers.

Access the Cigna announcement HERE

Bright Health members whose care providers have ordered testing will have COVID-19 diagnostic tests covered as preventive care at no cost to the member. Learn more HERE

Any medically necessary treatment related to COVID-19 would be considered a covered benefit, consistent with benefit coverage provisions of your policy for treatment of an illness. General plan cost-sharing requirements will apply for medically necessary treatment related services. Learn more HERE

For the latest information on Social Security & Coronavirus, including frequently asked questions like “will SSA provide in-person services during the COVID-19 pandemic”, please visit HERE

The NC Department of Insurance (NCDOI) will be updating information about SHIIP HERE.

If you currently have insurance coverage through the marketplace, the rules in your health plan for treatment for the COVID-19 emergency remain the same as any other viral infection, according to HealthCare.Gov.

Visit healthcare.gov for more information on coverage and for questions regarding special enrollment periods.