You may also call the office you visit for assistance. Please do NOT send personal or medical information by email.
If you are an established patient and have questions about:
- Appointments
- Lab or test results
- Prescriptions or refills
- Follow-up care
We strongly recommend using the HEALOW PATIENT PORTAL, which allows you to securely message your care team.
If you prefer to speak with someone, please call the office where you receive care.
Get Test Results Faster with the Healow Patient Portal
Benefits of using Healow:
- Secure, HIPAA-compliant communication
- Faster access to test results
- Request prescription refills
- View visit summaries and upcoming appointments
- Message your care team without waiting on hold
If you need help accessing your portal, please call your medical office and our staff will be happy to assist you.
Media Inquiries Only
Members of the media may contact:
Please note: This email is monitored for media inquiries only. Patient messages and appointment requests sent to this email address will not receive a response.
Unsolicited marketing and sales inquiries will not be responded to.
Caswell Family Medical Center, Yanceyville, NC
James Austin Health Center, Eden, NC
AFTER-HOURS: If you need medical assistance when the office is closed, please call
(336) 694-9331 in Yanceyville, and (336) 864-2795 in Eden